Verizon confirms outages across Georgia, metro Atlanta

ATLANTA, Ga. (Atlanta News First) - Users are reporting outages of Verizon’s cell phone service in and around Atlanta.

Downdetector.com received a spike in reports of outages around 3:55 p.m. About half of reports were about mobile phone service, while 30% were about home internet.

By 4:15 p.m. Downdetector had received more than 20,000 reports.

Verizon confirmed an outage in Georgia to Atlanta News First and said in part that “multiple simultaneous hardware failures led to an interruption in service.”

I understand this can be frustrating, your safety comes first, please send us a private message as soon as you are not driving.
That way we will be able to access into the system.
However, there is an outage reported in Georgia, reason why we are already working in that.
>Gaby
— Verizon Support (@VerizonSupport) September 6, 2023

Verizon said in a social media post that the outage had been restored just after 5 p.m.

“Our engineers have identified the issue, fixed the issue, and service is restored,” they told us.

Thank you for connecting with us on Social Media with your concern. Multiple simultaneous hardware failures led to an interruption in service for customers in the area. Our engineers have identified the issue, fixed the issue, and service is restored. *Corinthius
— Verizon Support (@VerizonSupport) September 6, 2023