Georgia Power offers new payment plans for customers after Helene

ATLANTA, Ga. (Atlanta News First) - Georgia Power announced new payment plans to support customers recovering from Hurricane Helene.

The new Installment Payment Plans allow customers to break down their current balance into smaller payments over multiple months. Eligible customers can choose to pay their balance over a period of two, four or six months in equal installments with no existing late fees included.

Customers are encouraged to continue paying on their regular billing cycle and avoid falling behind. After one missed payment, the company’s standard disconnection policy will apply. After two missed payments, you will be subject to disconnect and late fees, Georgia Power says.

This payment plan is available through Nov. 30, 2024. Customers can enroll online or over the phone.

This initiative comes after the company previously announced plans to suspend disconnections, waive eligible late fees and pause collection activities for residential and business customers through Dec. 15, 2024.

Related: Georgia to receive more than $119M in Helene relief, Biden administration says