Peach Pass system upgrades coming later this month

ATLANTA, Ga. (Atlanta News First) - The Georgia Peach Pass system is about to undergo a major upgrade. A new website and app will launch on Dec. 17.

The express lane system will undergo a maintenance period during which users will not be able to access their accounts. The State Road and Tollway Authority asks Peach Pass users to make sure their current payment information is up to date. That period will be between Dec. 12 and Dec. 17. Otherwise, users may face violations.

Chief Communications Officer Ericka Bayonne explains this is imperative to ensure a smooth transition to the new system.

“The next thing you know you’re like, ‘Oh my gosh, I have a violation. But, I have a Peach Pass.’ We’ll say check your credit card, because that’s the credit card you have on file,” said Bayonne. “Go into the current Peach Pass, mypeachpass.com, or go into the app and make sure your information is current.”

The non-toll mode and carpool feature will be removed from Peach Pass Go altogether. The carpool feature can only be accessed in the Peach Pass Verify app. Three-person carpools ride free.

“You turn on the ‘start carpool,’ and as soon as you get into the lane, whenever you get into the lane, as long as you know the express lane is going to be a part of your trip, it will activate and start your carpool,” said Bayonne.

Among the many other upgrades are account management, chat and help features, an easier way to pay, and automatic verification for hybrid or electric vehicles.

“If you have an alternative fuel vehicle or a motorcycle, you can ride in the I-85 Georgia Express Lane for free if you are registered through our Department of Driver Services,” said Bayonne. “If you have that license plate, we are going to have automatic verification so they don’t have to go through that laborious process.”

PeachPass.com also mentions that: “While customers can access the ATL West Deck utilizing their license plates, the Peach Pass Plus parking functionality will not be available during the system upgrade transition period between December 12th through December 16th. Additional attendants will be available at the ATL West Deck to process credit card payments at the gates for those who entered using Peach Pass Plus and exit during the system upgrade.”